Privacy Policy

Privacy Policy

Introduction

Welcome to https://marriage-counseling-gilbert-az.couplesresilience.com (referring to our company as ‘Marriage Counseling Gilbert Az’ or ‘we’). We are dedicated to maintaining a secure and private environment for all users who interact with our website, applications, services, and products. This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect your personal data in accordance with international privacy laws and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services or websites linked from our platform, as they have their own privacy practices governed by separate policies.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

  • User Accounts: When you create an account on our platforms, we collect and store your account details, including your name, email address, and password.
  • Payment Information: We process payment data when you make purchases or subscribe to our services, ensuring secure transactions.
  • Financial Records: For billing purposes, we may retain financial information related to your interactions with us.
  • Purchase History: Details of products or services accessed or purchased through our platform are recorded.
  • Device Identification: We may collect unique identifiers from your mobile device for technical support and analytics.
  • Location Data: With your consent, we can track your location to provide personalized content.
  • Feedback and Reviews: Personal data submitted through surveys, feedback forms, or product reviews is handled with confidentiality.
  • Social Media Interaction: If you choose to connect our services with social media accounts, we may access your public profile information.
  • Product Preferences: We log the products you view or purchase to enhance your user experience.

Personal Data Collection Methods

We gather personal data through various means:

  • User Input: You provide us with information when creating an account, making purchases, or contacting our support team.
  • Automated Technologies: Cookies and similar tracking technologies record interactions and preferences.
  • Third-Party Sources: Some data may be shared with us by trusted partners, subject to their privacy agreements.

Cookies and Tracking Technologies

We employ cookies and similar tools for improved user experience and analytics:

  • Strictly Necessary Cookies: These ensure basic functionality and navigation on our websites.
  • Preference Cookies: Customizing your preferences when interacting with our platform.
  • Analytics Cookies: Providing insights into website performance and user behavior to enhance our services.

Users can control non-essential cookies through our in-browser Cookie Manager, allowing you to customize your privacy settings.

Data Retention and Deletion

We follow strict data retention policies:

  • Personal data is retained for as long as necessary to fulfill the purpose of collection or as required by law.
  • Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

To protect your personal data, we have implemented robust security practices:

  • Encryption: Data transmission and storage are encrypted to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards.

Children’s Privacy

Marriage Counseling Gilbert Az does not intentionally collect or seek to obtain personal data from children under the age of 18. Our services are directed at adults, and we encourage parents to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccuracies in your information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data when no longer necessary.
  • Restriction: Limit the use or processing of your data under certain circumstances.
  • Data Portability: Receive a copy of your data in a structured format, portable across services.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert your rights without adverse treatment.
  • Complaints and Appeals: File complaints with supervisory authorities or contact our privacy team for appeals.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be posted on our website, ensuring transparency.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to our privacy team via:

  • Email: [email protected]
  • Postal Mail: Marriage Counseling Gilbert Az, Privacy Team, [Address]